Case Studies
Account Opening
Project: Business Account Opening Application
Leading design and solving problems for a one-stop application that facilitates Customer Service Agents gathering data from businesses opening multiple banking accounts.
Documents
Wireframes
Project: Business Account Opening Application
Wireframe to meet acceptance criteria for Agile story. Defines layout, control interaction, callouts for developers, branching logic for conditional display of items.
One of 30 pages.
Style Guides
Project: Business Account Opening Application
Backward-compatible with the corporate generic 'Emerald' style guide, this guide has been brought up to WCAG 2.0-compliancy to meet Ontario's Accessibility for Ontarians with Disabilities Act (AODA) requirements.
Use Cases
Project: Bulldog Digital Asset Management for CTV News
In anticipation of CTV coming into the 21st century digital age, team made a "field trip" to visit CTV headquarters in Agincourt. Shadowing every user that came in contact with their manual system of news tapes, garnering candid feedback on work flows, pain points and opportunities for improving efficiency.
Work Flow
Project: Business Account Opening Application
Demo of document upload workflow for clarification to business team and stakeholders.
User Testing
Project: Business Account Opening Application
Business requirement for character counter on large free-text fields. Some differing opinions on how exactly to implement counter behaviour were quickly resolved with a quick-n-dirty prototype, sent around to random users to elicit feedback on preferences.
Leisure
Photography
Nature photography including sailing, diving, hiking.
Graphic Design
Sketching, infographics, logos
Copy Editing
Copy editing novels, articles, and manuals
